Services / Pricing / Policies

Available for Professional In-Home Pet Sitting and Related Services

Services outside of a 5 mile radius of 116th Street and Allisonville Road in Fishers will be charged an additional fee of $1.00 per mile round trip.

Pet Care Services

Mid-day and business/vacation visits are available 7 days a week up to 4 visits a day. Visits are 30 minutes in length. Other than lots of love and cuddling, services include but are not limited to:

Dog Walking
Playing with and exercising your pet
Feeding and providing water to your pets
Litter box care
Administration of medications excluding insulin injections
Transportation to vet or groomer
Bring mail/newspaper inside the home
Alternating lights around the home
Watering of plants (limited)
Trash taken to curb for pickup

Amy’s Critter Care, LLC no longer offers overnights for new clients.

How many visits might I need from my pet sitter?

Cats

A minimum of one visit per 24 hours is required (special needs cats may require more). At a minimum litter boxes should be scooped at least once a day, as well as fresh water be given at least daily. Also, if a medical problem arises care can be given in a more timely manner. In addition, the vast majority of cats need and enjoy human interaction and companionship.

Dogs

A minimum of three visits per 24 hours is required for dogs. This is for the comfort and well-being of your dog, as well as to avoid the long-term health risks of going too long without a potty break.

Please note: For pets without special medical needs, visits are made within a 2-3 hour window of time requested by the client. For pets with special medical needs visits may be made with a smaller window of time to accommodate those needs.

For safety and liability reasons I cannot pet sit for any pets that are deemed to be aggressive and a serious bite risk and/or sick with a contagious disease. This determination will be made when we first talk and/or at the meet and greet. I cannot risk an injury that may result in missing work or lost wages, or the worst case scenario, a permanent disability. For pets with a contagious disease the possibility of passing a disease onto a client’s pet or one of my own pets is a risk I cannot take.

All pets must always must be up to date on their vaccinations.

Pricing

$20 per visit for 1-2 pets; $1 per visit for each additional pet. Applies only to pets belonging to the same household. For visiting pets, a separate contract must be signed and separate fee schedule is used.

Transportation to a Vet or Groomer

$30 per hour

Holidays

$5 per visit in addition to regular charges. Holidays include New Year’s Eve, New Year’s Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.

Payment

Payment for vacations/business trips must be made in advance of your leaving for a trip. Payment for mid-day pet sits is generally made every two-three weeks. New clients requesting services during peak times (holidays or spring breaks) will be required to pay a 50% non-refundable deposit. Payment by check is preferred, however cash is also acceptable. Credit cards are not accepted at this time.

Cancellation Policy

Vacation/Business Trips

During off-peak times, cancellation of, or changes to, pet services must be received at least 48 hours in advance of the start of the scheduled pet services. If 48 hour notice is not received a 50% penalty applies for all visits scheduled. During peak times, cancellation of, or changes to, pet services must be received at least 10 days in advance of the start of the scheduled pet services. If 10 days notice is not received a 50% penalty applies for all visits scheduled. Peak times are defined as holidays and spring breaks.

Early Returns from Vacation/Business Trips

All early returns during non-peak times will be credited at a rate of 50% of the total fee for any unused visits. There will be no credit or refunds for unused visits during peak times. Peak times are defined as holidays and spring breaks.

Mid-day Visits

Fees for cancellations of mid-day visits are as follows: All cancellations received after 11:00 a.m., the previous day will be charged a fee of 50% of the mid-day rate. All cancellations received after 9:00 a.m., the day of the scheduled visit will be charged a fee of 100% of the mid-day rate.